Upgrade Complete!

This morning’s IGNITE upgrade went great! The new programming code and database changes are now in place. Please log in at your earliest convenience and continue to provide feedback and suggestions using the “File a Support Request/Ticket” button at the bottom of the IGNITE screens.

Missing some auctions?

We are continuing to re-index auctions in the database to make sure they are displayed properly and improve the performance of our powerful new search engine software. During this re-indexing process, you may find that some auctions disappear from your website. This should not affect company websites, but if it does and you find an auction that is not appearing properly, please file a ticket with the company information and a description of the auction. Also, please try republishing the auction to determine if that fixes the problem.

What changed?

Thank you for your patience while we continue to improve the Ignite platform to better suit your needs. Here is a list of some of the issues that were addressed in this upgrade:

•  Changed the way auctions transition to current/past/archived. (394)
• Auctioneers can now manually move auctions back and forth between current/past/archived.
• Sold and closed are now manual checkboxes that must be checked for the auction to be flagged as such and the words to appear on the auction display. (569)
• Added three new event types called “overrides”. These override event types can be used to control the placement of an auction on the auction calendar and schedule movement of the auction to your past/archived section. (398)
• The amount of time you want your auctions to stay on your upcoming or past auctions list before transitioning to the next logical list is now configurable. Use the configuration tab under your company’s “Edit Company Profile” screen. (553)
• Information from Property Information Package forms is now emailed to the auction company. (254)
• The “Email this auction to a friend” now includes the auction company name and contact information. (484)
• Changed the behavior of the “Email this auction to a friend” window so that it doesn’t stay up once the email is sent.
• Corrected a problem with the catalog terms field cutting off text. (551)
• Please note that other minor changes may have been made to the IGNITE system but not included in these patch notes.

We crave your feedback!

Please keep in mind that this entire system was built based on what auctioneers told us they wanted and needed, so please continue to keep the feedback coming! Use the “File a Support Request/Ticket” feature at the bottom (you’ll need to log into the ticket system with your IGNITE account) to let us know what you’d like to see next!