Archive for June, 2009

Free Ignite Training Webinars This Week

Monday, June 22nd, 2009

Sign up now for our free webinar set for Tuesday June 23rd, 2009 – 5:30 pm eastern EST or Thursday June 25th, 2009 – 1:30pm eastern EST. We’ll be going over new features of Ignite, including:

  • PIP (Property Information Package) Download Tracking
  • sold/ closed checkboxes
  • moving auctions from past/current/archived
  • new events used to sort without dates

Sign up here:
http://auctionservices.com/response_forms/ignitetraining.php

You have voiced your opinions and we’ve heard you loud and clear! Please keep those suggestions coming by filing tickets under the “wish list” tag.

Thanks!

AuctionServices.com Team

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Posted in Ignite Auction Suite, Training | Comments Off

Free State Admin Training This Week

Monday, June 22nd, 2009

If you are an admin or executive director for a state association and have not gone through our free Ignite training, please sign up here: http://auctionservices.com/response_forms/state_director_training.

Next training is set for: Tuesday June 23rd, 2009 – 1:30 pm Eastern EST

Regards,

AuctionServices.com Team

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Posted in Ignite Auction Suite, Training | Comments Off

PIP (Documents) Tracking is HERE!

Wednesday, June 10th, 2009

With the last upgrade to Ignite, you now see a new button on your dashboard -  Property Information Packages. This new tool lets you track who downloads your documents! When this feature is turned on in your auction detail template, viewers will be required to fill in a short form with their contact information prior to viewing or downloading any documents you have uploaded to your documents area.

You are able to login to your Ignite account, go to the Property Information Packages tool and view a list of everyone who has downloaded documents, their name, email, location, what they downloaded and when. You can also download a spreadsheet that will contain their full contact information.

In the words of one auctioneer “Sweet… Turn that on!”

This tracking is currently only available for our website hosting customers. If you would like this feature “turned on” in your auction detail template, email support@auctionservices.com or call (540) 206-3311 and request it today.

What does it look like?

Here is a screen shot of what the report looks like once people start filling out the PIP forms:

Regards,
AuctionServices.com Development Team

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Posted in Product Updates, new features | 1 Comment »

Auction Portal Migration to Ignite Complete

Monday, June 8th, 2009

We are pleased to announce that the Ignite migration for our auction portal sites was completed over the weekend! Auction posted into Ignite will now be automatically syndicated across our Auction Portal Network.

antiqueliquidations.com
auctioncommunity.com
auctionservices.com
auctionsrock.com
backofthecloset.com
beansandcorn.com
equipmentliquidations.com
farmsandequipment.com
focusonauctions.com
gunsandsuch.com
home-auction-list.com
landandshingle.com
luxuryyachtsatauction.com
marylandauctiondirectory.com
nationalauctionlist.com
newyorkauctiondirectory.com
ohioauctiondirectory.com
onlineauctiondirectory.com
pennsylvaniaauctiondirectory.com
pushpullanddig.com
real-estate-auction-list.com
real-estate-auctions-list.com
realtycat.com
restaurantequipmentauctions.net
siezedandliquidations.com
silotosoil.com
stockandbarrel.com
theauctiongallery.net
thegallerynetwork.com
ubuyudrive.com
us-home-auction-list.com

and a few new ones that went up this weekend as well:

illinoisauctiondirectory.com
missouriauctiondirectory.com
newjerseyauctiondirectory.com
car-auction-list.com
auto-auctions-list.com
auto-auction-list.com

more coming soon….

The AuctionServices.com Team

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Posted in Product Updates | Comments Off

Training Friday 1:30pm on New Ignite Features!

Monday, June 8th, 2009

Sign up now for our free webinar set for this Friday, June 12 at 1:30pm (et). We’ll be going over new features of Ignite, including:

  • PIP (Property Information Package) Download Tracking
  • sold/ closed checkboxes
  • moving auctions from past/current/archived
  • new events used to sort without dates

Sign up here:
http://auctionservices.com/response_forms/ignitetraining.php

You have voiced your opinions and we’ve heard you loud and clear! Please keep those suggestions coming by filing tickets under the “wish list” tag.

Thanks!
AuctionServices.com Team

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Posted in Product Updates, Training | Comments Off

Update: Phone Service Restored

Tuesday, June 2nd, 2009

Due to circumstances beyond our control, AuctionServices.com telephone support and customer service is unavailable until further notice. Our telephone company has dispatched a crew and we expect to be back up and running shortly. Our apologies for the inconvenience.

Please continue to use Live Chat support, file tickets and send emails for your customer service requests, and we will respond to them as quickly as possible.

UPDATE

Phone service is now restored. Thank you for patience while we worked through the matter with our local phone company.

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