9:43 AM EDT – We are in the process of correcting a database table corruption that has impaired the performance on our Zimbra Communication Service. This may result in inabilities to access webmail and timeouts when trying to use POP3 or IMAP4 clients such as Microsoft Outlook. This notice will be updated as soon as the repair is finished.
UPDATE: 10:56 AM EDT – The Zimbra service is now responding to requests. We are continuing to work on the Zimbra system to restore full functionality and capacity.
UPDATE: 12:30PM EDT – Service is now restored, but there is currently a backlog of email in the Zimbra queue waiting to be delivered. We are flushing the delivery queues as quickly as possible.
UPDATE: 5:00PM EDT – We are continuing to flush the email delivery queue on the Zimbra servers. Due to the exponential rate at which the email deliveries speed up once the queue size becomes more and more manageable, we do not have an estimate at this time as to when all of the emails currently in the queue will be delivered; however, we expect the bulk of the queue to catch up during off-peak hours.
10/21/2009
UPDATE: 9:00AM EDT – As of this morning, the backlog of email in the Zimbra queue was successfully scanned for viruses and delivered to the appropriate inboxes. Thank you for your patience while we worked to resolve this issue. We will continue to monitor the queue throughout the day to ensure it continues to function efficiently.
