We are currently working to resolve a problem where uploaded images (including images uploaded to image galleries) are not completing the thumbnail process properly and are stuck in a pending status. Please note that image thumbnailing is conducted in a background queue within the Ignite cluster. This means that repeated attempts to upload images may result in multiple copies of your image appearing once this problem is resolved. If you have any information you feel will help the AuctionServices.com team resolve this problem, please feel free to comment on this thread. Please click here to go to our helpdesk thread regarding this problem. From there you can subscribe to for status updates on this situation.

UPDATE Feb 24th:

The Ignite-wide issues have been deemed resolve and we are continuing to monitor three issues separately. Please click here for more information.

Thank you for your patience while we worked to resolve these issues for you.

Ignite’s core services are now restored, but we are continuing to monitor three issues:

• Auctions not moving automatically to past

Patches have been applied recently to resolve these issues:

• Image uploads
• Select assets for sale lists not displaying correctly.

For more information and to view updates on the situation, please click here. Thank you for your continued patience while we resolved these matters.