With the last upgrade to Ignite, you now see a new button on your dashboard -  Property Information Packages. This new tool lets you track who downloads your documents! When this feature is turned on in your auction detail template, viewers will be required to fill in a short form with their contact information prior to viewing or downloading any documents you have uploaded to your documents area.

You are able to login to your Ignite account, go to the Property Information Packages tool and view a list of everyone who has downloaded documents, their name, email, location, what they downloaded and when. You can also download a spreadsheet that will contain their full contact information.

In the words of one auctioneer “Sweet… Turn that on!”

This tracking is currently only available for our website hosting customers. If you would like this feature “turned on” in your auction detail template, email support@auctionservices.com or call (540) 206-3311 and request it today.

What does it look like?

Here is a screen shot of what the report looks like once people start filling out the PIP forms:

Regards,
AuctionServices.com Development Team