Last week, the AuctionServices.com Team responded to a variety of support requests from customers using our popular IBEAM email mailing list management service. Upon initial investigation, the sending queues in the software were experiencing problems with queuing the messages properly. Closer scrutiny revealed that the queue tables in the IBEAM database were locked while the database management software attempted to repair some damage to the tables apparently caused by a hard disk drive array attempt to rebuild a drive that had fallen out of sync. This repair process continued until it was determined that the hard disk drive in question was reporting itself as rebuilding when it had, in fact, failed. Bypassing the automated alarm systems, the drive was manually labeled as failed and removed from the system to allow the backup drives to kick in and handle the data.

The drive was replaced and rebuilt into the array to restore full performance to the database engine, and the IBEAM service configuration parameters were tweaked to mitigate any future impact from similar performance incidents. Over the weekend, some configuration parameters were changed to allow for faster queuing of IBEAM messages, and we are happy to report that the IBEAM service is now fully functional. Please continue to report any ongoing problems we may be unaware of.

As compensation for any customers who were affected by the IBEAM problems last week, we extend our apologies and would like to offer a Value Marketing Package at 50% off the regular price. You can order your package through the AS Marketing Center site and use the coupon code HALFVAL at checkout.

Best regards,

– The AuctionServices.com Team

eRealAnalyzer Tool will integrate directly in Ignite listings, allowing buyers to evaluate a home or commercial property before bidding or buying.

“We are pleased to partner with eRealInvestor to offer this integrated property analysis solution to companies using the Ignite Suite to list real estate auctions and properties for sale on their websites ,” said Romanus. “eRealInvestor has developed a powerful solution to simplify property analysis, and we are confident their solution will generate more revenue for auctioneers and real estate professionals alike.”

Roanoke, VA – AuctionServices.com, Inc., (www.auctionservices.com) announces a partnership with eRealInvestor to bring an integrated property analysis tool to Ignite Suite, according to Richard Romanus, President and CEO.

“We are pleased to partner with eRealInvestor to offer this integrated property analysis solution to companies using the Ignite Suite to list real estate auctions and properties for sale on their websites ,” said Romanus. “eRealInvestor has developed a powerful solution to simplify property analysis, and we are confident their solution will generate more revenue for auctioneers and real estate professionals alike.”

The net result is more bidders participating, making higher bids because they realize instantly how much cash flow a property can generate and ultimately paying more for the property.

The eRealAnalyzer provides web-based access to all the financial modeling and graphs needed to make investment decisions without having to buy or install software or manage spreadsheets. This solution generates more revenue by driving more bidders per auction, more bids per auction and higher final selling prices.

Mike Genstil, founder of eRealInvestor, said that eRealInvestor is already working with several companies in the property auction category, such as Williams Auction, as well as powering thousands of real estate sites. He noted, “On certain sites more than half of buyers are using eRealAnalyzer to evaluate a home or commercial property before purchasing. Winning bidders are using eRealAnalyzer several times before winning the auction.”

He added, “eRealAnalyzer makes property evaluation simple and instantaneous. Buyers and investors are drawn into the listing and can experiment with different scenarios. The net result is more bidders participating, making higher bids because they realize instantly how much cash flow a property can generate and ultimately paying more for the property. It’s a win-win-win for buyers, sellers and auctioneers / real estate brokers and we are excited to bring that opportunity to the Ignite users.”

“The eRealAnalyzer tool integrates directly with the auction or real estate for sale listing in Ignite Suite,” explained Romanus. “We plan to launch the integration by Christmas and offer a 30-day free trial for companies to try the tool on their listings.”

For more information about eRealInvestor and to view a demo of the eRealAnalyzer tool, visit www.erealinvestor.com/ignite. For information about Ignite Suite call (540) 206-3311.

eRealInvestor, Inc., has developed eRealAnalyzer(TM), the real estate industry’s first one-click away financial analysis application. eRealAnalyzer(TM) powers the online analysis of thousands of properties listed on real estate portals and real estate agent websites. The website lists over one million resale, for sale by owner, and foreclosure properties, all easily searchable by cash flow and other key financial criteria. The company was founded in 2007 by executives with decades of real estate investment and software development expertise to simplify the process of identifying and analyzing the best real estate deals. Visit: www.erealinvestor.com.

Founded in 1994, AuctionServices.com provides cutting-edge professional web design, secure, reliable web hosting, marketing and the Ignite Suite of tools and services, a web-based enterprise resource management system that enables companies to proactively manage their organizational memberships, employee access, marketing, web content and syndication.

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Media Contacts:
Mike Genstil
Founder and CEO
eRealInvestor
(415) 205-3686
mgenstil@erealinvestor.com

Richard Romanus
President and CEO
AuctionServices.com, Inc.
(540) 446-5541
rick@auctionservices.com

Source: AuctionServices.com, Inc.

The new software was so popular, that after a few months we started to notice some issues. Customers were reporting slow sending and delays. After a thorough investigation, we determined the source of the problem. The number of lists and subscribers in the system, coupled with the volume of emails being sent was overwhelming the email queue at peak times. This acted like a logjam.

As we looked further, we found that a third of iBEAM users have small lists under 500 total subscribers. Another third have lists totaling fewer than 10,000 subscribers. The top third are the heaviest users with total subscribers over 10,000 and some over 100,000.

In order to provide the best service for users at all levels, we decided to move users with larger lists to dedicated servers. Because server space and bandwidth come at a premium, I have made the tough decision to create tiered pricing for iBEAM based on usage. Click here to review the new pricing tiers.  We researched the market and feel this new pricing is comparable to, and in some cases better than pricing offered by competitors. We urge you to research this for yourself.

New pricing will go into effect November 1, 2009, based on total subscribers in your list(s) at that time. To determine the package level for your IBEAM account, simply log in at http://ibeam.auctionservices.com/ and look at the “Total active subscribers” number under the Quick Stats section of your main administration dashboard. If you have questions or concerns, please give us a call (540) 206-3311.

Best regards,

Richard Romanus
President & CEO,
AuctionServices.com, Inc.